Systems
Workflow for Systems Tasks
Workflow for Systems Tasks Overview Create a new Tracker task. Check out a working copy. Create a new branch. Make changes within the branch in your working copy. Test your changes. Fix problems discovered during testing. Commit your changes to the ...
How to Create a FullCount USB Installer
How to Create a FullCount USB Installer Objectives Create a FullCount software USB installer. Prerequisites USB flash drive formatted to FAT32 A FullCount image USBWriter software Instructions Insert a FAT32-formatted USB flash drive into a computer. ...
Reset Database on Lab Remote Server Virtual Machines
Reset Database on Lab Remote Server Virtual Machines Objectives Delete existing data in a database on a lab VM (i.e. drop all objects in application schema). Import data from a database backup/export on a lab VM. Prerequisites SSH access to a lab ...
Disable Mixed Content Blocking
Disable Mixed Content Blocking Introduction A new security feature called "mixed content blocking" was added to Firefox in version 23. This feature causes problems with the touchscreen application, and needs to be disabled. Instructions Start ...
Tablet Sets Hardware Clock to Incorrect Time
Tablet Sets Hardware Clock to Incorrect Time Context DLI and DT Research tablets running OS image 5.0.4 - 5.3.4. Symptoms System time is off by 5-8 hours. Diagnosis Confirm that the problem occurs on a tablet running OS image version 5.0.4 - 5.3.4. # ...
FortiClient 6.0 SSL VPN Installation
FortiClient 6.0 SSL VPN installation Navigate to J:\FullCount\Software\VPN\FortiClient and execute FortiClientOnlineInstaller_6.0.0.exe file. Accept terms and click Next Make sure only ‘Secure Remote Access’ is selected and click Next Click Next ...
Calibrate a Touchscreen
Calibrate a Touchscreen Objectives Reduce the difference between the location that the user touchs on the screen and the location where the application registers a touch event. Prerequisites A FullCount terminal with a touchscreen monitor. Power ...
Overview of Deployment Process for Remote Servers
Overview of Deployment Process for Remote Servers Introduction The process for updating the Touchscreen and Back Office applications is known as the deployment process. The deployment process is only used for updating applications and databases on ...
Boot Pioneer S-Line from a USB Device
Boot Pioneer S-Line from a USB Device Objectives Boot an S-Line terminal from a USB device such as a thumb drive or an external DVD drive. Prerequisites USB keyboard. Pioneer S-Line terminal. Small Phillips screw driver. Bootable USB device such as a ...
On-premise to Cloud-hosted Migration FAQs
On-premise to Cloud-hosted migration FAQs Question Answer How long will this conversion take to complete? The conversion itself will only take 1-2 days during which you can continue to use the system. We will have a ‘blackout’ period in which you can ...
Belmont Village Web Service Set-Up
Belmont Village Web Service Set-Up The following steps should be completed to set up the Sensys integration for Belmont Village communities. Create the following rows in the PROPERTIES table. SENSYS_WEB_SERVICE_SERVER - belpos.belmontvillage.com ...
Scheduled Jobs on Central Servers
Scheduled Jobs on Central Servers Application Description Interval Start Time Duration Comments Menu Cycling Day 3:00 AM Item Countdown Reset Day 3:00 AM Gift Card Expiration Day 3:00 AM Print Queue Cleanup Day 3:00 AM Choice List Cycling Day 3:05 AM ...
Scheduled Jobs on Remote Servers
Scheduled Jobs on Remote Servers The tables below contain descriptions and schedules for regularly scheduled jobs on remote (i.e. at a customer's site) FullCount servers. This article does not apply to central FullCount servers (i.e. fcadmin01, ...
Copy-down Process for Remote Servers
Copy-down Process for Remote Servers Note: This is just the "copy-down" process; it does not include steps for installing or configuring the OS, database, or applications. Create a new directory on "fcadmin01.fullcount.net" with the community code ...
Linux Device Troubleshooting Guide
Linux Device Troubleshooting Guide The first thing you should always do when troubleshooting a device running a Linux OS is to try establishing a connection to it via Device Management. What questions should I be asking? How is it not working? What ...