Guide to 7.4.0 Printing Changes
Introduction
All terminals printing is done via SSH.
7.4.0 is the first image version FullCount has released with
different SSH keys from the previous version(s) and disallows the use of older
weaker keys. This was done in an effort to fortify the device with newer and
stronger SSH keys thus bringing our device security up to modern standards.
Because of this, terminals printing can break if the
client-printer relationship only has one 7.4.0 device involved.
What works
What does not work
Printing isn't working because I have a 7.4.0 device
involved.
- Can you switch the terminals' locations so that the legacy device becomes the printer and the 7.4.0 device becomes the client?
- Can we send the affected customers USB drives with our newest image so that all devices are on the same image?
- Can a third terminal be introduced that resolves this one way or the other?
- Is there a second 7.4.0 terminal that can become the client if the printer is a 7.4.0 device?
- Is there a second legacy device that can become the printer if the client is a legacy device?
None of the options above are possible and this is an
emergency.
Create a redmine task for the Systems team and speak with a
member.
Systems - see Redmine #15279-6 for details on the fix.
Related Articles
Git Guide
For most of our new projects (circa 2023 or later), we use Git for version control. All of the code for these proejcts is hosted on Github at https://github.com/FullCount-Development. For working with Git, we have the option of using Git command line ...Subversion Guide
We use a version control software called Subversion. With this we can check out repositories, create branches, commit code changes, and do many other cool things. We don’t use the command line to interact with Subversion, rather we use TortoiseSVN, ...Developer Guide
Installations An installation guide can be found in the Setup a New Developer Machine guide. Version Control Guide We use both Subversion and Git for version control. A crashcourse of our Subversion versioning processes can be found in the Subversion ...Print Server Troubleshooting Guide
Print Server Troubleshooting Guide After receiving an alert notification of “Unable to Process Online Order – Print Server is Down” or a customer calls stating Samsung tablets are failing to print please follow the following steps: Request a ...Release Notes Style Guide
Release Notes Style Guide Submitted by biermannp on Tue, 07/09/2024 - 10:40 Along with each monthly release, we have a Release Meeting and publish Release Notes (internally). These help other members of the company understand what the Dev Team has ...