This articles covers the steps to get a Retail POS Mode fully functional.
Steps:
Step 1: Setup Departments & Modes
Setup your Department, and assign the Retail POS Mode to this department. The POS Mode set at the Department level can be set to anything: Restaurant, Self-Service, Store. As long as a Department has at least one Retail POS Mode assigned through Modes, it will show as an available option when logged into Retail. There is nothing special to note with configuring this particular mode type - the Mode level setup should be the same as old Store Mode.
Step 2: Test Access
You can use https://pos.fullcount.net/login to test access - you should login as you would with any other terminal/emulation. As long as your user has access to the departments you've set, you will see them listed as available options.
Step 3: Assign Role through Device Management
In order for a device to be able to access Retail POS, it must have the Role assigned through Device Management. For a FullCount device, it requires the Retail POS Role. For Non-FullCount Tablets, you must assign both the Non-FullCount Tablet and Retail POS Roles.
If you plan to allow the device in use to access both Retail POS & Self-Service, please refer to the Navigator App article.