Andorid Tablet Evaluation Process

Andorid Tablet Evaluation Process

Check to see if any of our current offerings have been end-of-lifed using https://endoflife.date/samsung-mobile. 

1. Go through our list of approved android tablets and check to see if any of our current offerings have been end-of-life'd via samsung.

a. If the tablet has reached it's end of life, update the fullcount-hardware-links KB article to indicate that the tablet is end of life'd.

b. If the tablet has not reached its end of life or does not appear on the list in https://endoflife.date/samsung-mobile, check Amazon.com to see if the tablet is easily available. If it's not easily available, update the fullcount-hardware-links KB article to indicate that the tablet is unavailable due to supply issues.

Check Samsung's website for new tablet offerings using https://www.samsung.com/us/business/mobile/tablets/

* For each approved Android tablet, the "FE" or "Fan Edition" versions are identical to their non-FE counterparts but feature cheaper hardware and reduced performance. Customers seeking a more budget-friendly option may consider these tablets. Although these will work, FE tablets should not be included in the approved list or communicated to the customer unless they specifically ask.

1. If there's a new tablet available, click on the tablet to view it's specifications. To validate that a new tablet will work, generally the screen size should be at least 10.5" and the display resolution should be at least 1920x1080.

a. If the tablet meets the above criteria for validation, add it to the list of approved android offerings. Be sure to include the model number and link to the tablet.

b. If you're unsure about a tablet and unable to test using browser stack, most samsung tablets can be emulated using Android Studio and Samsung provided galaxy emulators: https://developer.samsung.com/galaxy-emulator-skin/guide.html

b. If the tablet does not meet the above criteria, generally, it wont work and should not be added to the list of approved tablets without manually testing the touchscreen application on a physical device.

Update the Android Customer E-Mail Communication template https://kb.fullcount.net/documentation/android-customer-e-mail-communication-template

1. Remove any tablets that are now end-of-life'd or difficult to obtain due to supply issues.

2. Add any new offerings to the table

3. Notify Systems of our new tablet offerings so they can add the new models to Device Management

4. Send and email to the sales and implementation/support team to notify them of any changes in our current offerings. In the email, remind sales to update their Panda docs. Example email:

Update the Quartely Android Offering Review Redmine

1. Before closing the task, copy the redmine ticket and create a redmine for the next quarters Android offering review.

2. Note anything of importance in the redmine ticket, then, close the task.

 


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