Device Warranty Information

Device Warranty Information

Device Warranty Information

Device

Standard Warranty

Buy Up Options

Pioneer Terminal

3 Year Advanced Replacement

None

PT Tablet

2 year Depot

Can buy additional years and/or upgrade to advanced replacement (in any combination) for up to 3 years

PT Alfa CPU

5 year Depot

None

Epson Kitchen Printer

2year Spare-in-the-Air

None. Warranty Status can be verified at https://epson.com/w/warranty

Epson Network Receipt Printer

3 year

None. Warranty Status can be verified at https://epson.com/w/warranty

NSG 8

1 Year Advanced Replacement

None.

NSG 10

1 Year Advanced Replacement

None.

PT A7

3 year

None.

PT A5II

5 year

None.

PT A4

5 year

None.

PT Cleo

3 year

None.

POS-X Tablets

1 year Depot

Once RMA is submitted, customer can choose advanced replacement as an option. This requires a hold on a credit card equal to 70% MSRP of the replacement devices. If devices are returned, the hold is removed. If devices are not returned in 10 days, card is charged for replacement devices. 

POS-X CPU

3 Year

 

 


    • Related Articles

    • Linux Device Troubleshooting Guide

      Linux Device Troubleshooting Guide The first thing you should always do when troubleshooting a device running a Linux OS is to try establishing a connection to it via Device Management. What questions should I be asking? How is it not working? What ...
    • POS-X Ion 8 Warranty Information

      POS-X Ion 8 Warranty Information The POS-X Ion 8 tablet comes with POS-X's standard one year warranty. See below for options of warranty. For the warranty download, see website below. If you need to submit an RMA, Click Here. ...
    • FullCount Hardware Information - Vendor Part Numbers

      FullCount Hardware Information - Vendor Part Numbers Lang Technologies, Inc. DBA FullCount ScanSource Account number is 1000020733. ID Common Name Vendor Manufacturer Vendor Part Number(s) Vendor Description Lead Time/shipping notes Other Notes 1 ...
    • How to RMA a DTResearch Tablet Under Warranty

      How to RMA a DTResearch Tablet Under Warranty 1. Email support@dtri.com 2. In your email include: Serial Number, Shipping Address of FullCount, Summary of issues that required an RMA. 3. DT research will provide an RMA ticket which will include ...
    • Configure a Static IP Address for a 7.3.0+ Device

      Configure a Static IP Address for a 7.3.0+ Device **Note: This article assumes that a network connection has already been established. 1. Plug in a USB keyboard. Press the Windows (Super/Meta) key to launch the Start menu and touch the network icon ...