Objectives
Set up the integration between FullCount and a 365 Retail
Markets platform so that users of the 365 platform can charge their purchases
to their FullCount accounts.
Prerequisites
None
Instructions
Steps for FullCount personnel to configure the FullCount
Platform
For each 365 Location associated with the Customer
Organization wanting the integration, enter a row into the "365 Dining
Integration Connections" section of the FullCount Back Office Organization
Tab (fka Community Tab).
The Department(s) referred to on these integration
configuration rows must have a "Self-Service (2023)" mode
associated with it.
Ensure that the organization does not have any market
locations where they want to have some available Items be eligible to be
covered by the allowance and other Items not eligible for any Allowance
Plan. The reason for this is that each 365 location will only use one FC
Item and that Item will be just one Item Type and that Item Type will either be
configured to be eligible to be covered the the allowance or not for each
Allowance Plan for each Customer Type.
See Montgomery Place as an example.
Scanning Capability Notes
MM6 and MM6 Mini will include a barcode scanner.
Therefore, the FullCount Customer QR Code ID or a barcode representing a Swipe
Card ID for the Customer. RFID reader can be plugged into these kiosks if
desired so that RFID fobs/cards can be used for Swipe Card IDs as well. It was
decided that it would be the FullCount team that would be responsible for
ordering and installing (or talking the customer through it) the RFID readers.
Pico versions and Stockwells, like the MM6's, will have a
barcode scanner. So, the QR Code and barcode comments from the previous
paragraph also apply. But the RFID readers were not possible with Pico
versions and Stockwells as of June 2025. But as of September 2025, Darwin
is hearing that perhaps 365 is working on making RFID scanning be possible for
these.
Documentation for 365 Retail Markets personnel to
configure the 365 Platform
FullCount J-Drive location:
J:\FullCount\Documentation\Support\Integrations\Full Count _
365 - Internal Help Guide – 365 Retail Markets.pdf
365 Retail Markets contact information
Contact Us
Support
Email addresses
Support
Phone Numbers
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