Redmine Development Task Workflow - Bug Fix and Feature Requests
Support Team enters new task in Redmine with a Project of
Support, Tracker of Customer Support, and Assignee of Development. Support will
choose either the Bug Fix or Feature Request template.
A member of the development team will check for new tasks
under the development project as they come in. The team will also review any
tasks under the Development project as part of their weekly code review
meeting.
Upon review of the task, the task will be updated to have
a tracker of Bug or Feature Request and be assigned to the appropriate project.
If known at this time, the task will also be assigned to a member of the
development team.
Once work begins on the task, the status will be set to
In Progress. If the task is still assigned to the development team, the
developer will assign the task to themselves.
If feedback on the task is needed from the author of the
task or from other members of the team during development, the status will be
set to Feedback and assigned to the appropriate party.
Upon completion of the development on a task and
successful check-in to subversion, the status will be set to Resolved and
Released To to Local Machine.
When tasks are released to the development and test
environments, Released To will be updated to Development/Test as appropriate.
The Target version will also be set on the tasks.
Upon completion of the central deployment, all tasks from
the release will have Released To to Production and assigned back to their
Author with a status of Feedback. The author will be responsible for any
customer feedback. When the author is done with any follow-up, they will put a
note in Redmine and change the status on the task to Closed.
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