Firefox Can't Connect Securely to portal.fullcount.net

Firefox Can't Connect Securely to portal.fullcount.net

Firefox Can't Connect Securely to portal.fullcount.net

If a terminal receives the below message:

 

Firefox can't connect securly to portal.fullcount.net

 

This means that this particular terminal is running an old version of Firefox (2.0 or older). This is received because SSLV3 is no longer enabled.

Resolution

To fix this, the terminal must be updated with a new OS image.

To do so:

1. Check with an IT contact at the community to see if they already have an OS image install CD/DVD or USB drive.

  • If they do not know what that is, check the tracker notes to see if we have shipped them one recently.

2. If they do have an OS image to install, please follow the directions in this article to update the terminal.

3. If they do NOT have an OS image, a new install USB drive must be shipped to them.

 


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