API Connect/Customer Portal SSO Email Template

API Connect/Customer Portal SSO Email Template

API Connect/Customer Portal SSO Email Template

Email Template:

Subject: <Community Name> - FullCount <> <Partner> integration

Body:

Hi <Community Contact>/<Partner> team,

We have enabled the <API Connect AND/OR Single-Sign-On> integration between FullCount and <Partner> from the FullCount side. I have included the <Partner> team on this e-mail so they can provide guidance on next steps.

Please be aware the FullCount Back Office application will display an additional message when adding customers/residents:

 

If you receive a different message when adding customers/residents or have any additional questions around the integration, please don’t hesitate to reach out.

One area we would like to emphasize is the requirement to enter an e-mail for new customers (residents and/or employees). Modifications for existing customers will not require an e-mail be entered. The e-mail is not validated at this time so a ‘filler’ value can be used if the customer does not have an e-mail.

The FullCount Database Community ID for <Community Name> is <Community Id>.

Let us know if you have any questions or concerns.

Thank you,

 

3rd Party Resident Engagement Platform

Vendor Contact Email

Viibrant

jesse.mcguire@viibrant.com

Icon (Formerly Caremerge)

serena.meade@goicon.com

Touchtown

partners@touchtown.com

K4Connect

projectteam@k4connect.com, taylor.johnson@k4connect.com

rebecca.schlieman@k4connect.com

Wellzesta

support@wellzesta.com

 


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