Role Definitions

Role Definitions

Roles can be defined by Admin Center > Security > Roles. Each role can be added/removed to provide specific access to users. Below is information describing these individual Roles. This is not yet a complete document describing all of the roles but rather those that I have flagged as "questionable".

The Excel document I used to update as well as pasted below is located on the J-Drive under FullCount > Documentation > Support called Roles Matrix.

Folder Path: J:\FullCount\Documentation\Support

Location

Security Permission

Notes

BO

Accounts - Full

 

BO

Accounts - Read Only

 

BO

Bill Codes - Full

 

BO

Bill Codes - Read Only

 

BO

Charge Accounts - Full

 

BO

Charge Accounts - Read Only

 

BO

Choice Lists - Full

 

BO

Choice Lists - Read Only

 

BO

Community - Full

 

BO

Community - Read Only

 

BO

Custom Defined Fields - Full

 

BO

Custom Defined Fields - Read Only

 

BO

Customer Types - Full

 

BO

Customer Types - Read Only

 

BO

Customers - Full

 

BO

Customers - Read Only

 

BO

Department Modes - Full

Ability to add modes at the Department level. Identify which modes can/should be available as options per department

BO

Department Modes - Read Only

 

BO

Department Processes - Full

Simplified version of FullCount used for Memory Care environments in a very rare scenario. This allows a user to collect a full day's worth of items and put them in to the system at once

BO

Department Processess - Read Only

 

BO

Departments - Full

 

BO

Departments - Read Only

 

BO

Floor Plans - Full

 

BO

Floor Plans - Read Only

 

BO

Item Types - Full

 

BO

Item Types - Read Only

 

BO

Items - Full

 

BO

Items - Read Only

 

BO

Menus - Full

 

BO

Menus - Read Only

 

BO

Modifier/Note Management - Full

 

BO

Modifier/Note Management - Read Only

 

BO

Month End Close

 

BO

Printed Menu - Read Only

Read only access to below.

BO

Printed Menus - Full

Ability to print out menus based off of the items in FullCount. This is a very bare bones feature that allows a few different templates but they are not by any means a clean visual layout for residents.

BO

Printer Management - Full

 

BO

Printer Management - Read Only

 

BO

Report Group - Full

Access to create new report groups via "Community" to allow for grouping on reports.

BO

Report Group - Read Only

 

BO

Reports

 

BO

Roles - Full

Ability to create/edit Roles via their security restrictions

BO

Roles - Read Only

 

BO

Shapes - Full

 

BO

Shapes - Read Only

 

BO

Table Management - Full

 

BO

Table Management - Read Only

 

BO

Tax Rates - Full

Ability to edit tax rates & percentages in the back office per customer type

BO

Tax Rates - Read Only

 

BO

Transactions - All Departments

 

BO

Transactions - Delete

Deleting transactions via the Back Office

BO

Transactions - Edit

Editting transactions via the Back Office

BO

Transactions - New

Creating new transactions via the Back Office

BO

Transactions - Read Only

 

BO

Transactions - Restricted Departments

BO Access only to transactions only from the Departments the specific user has access to.

BO

Users - Full

 

BO

Users - Read Only

 

TS

Adjust Print Queue Time

Changing the frequency that the system is checking the print queue for orders needing to be printed. Print queue only applicable for centrally hosted communities that have a print server.

TS

Administration

Access to the Admin button on the Touch Screen

TS

Apply Tip

Adding a new tip item on to the applicable order after it has been closed.

TS

Cancel Item - Non-Requisitioned Items

Ability to cancel an item that has not yet been sent to the kitchen.

TS

Cancel Item - Requisitioned Items

Ability to cancel an item that HAS been sent to the kitchen.

TS

Cancel Order

Cancels an order, deleting it from the touch screen entirely.

TS

Change Account

Changing the account, when closing, from the already assigned customer

TS

Change Check

Switch between checks when closing an order.

TS

Change Choices and Modifiers

Returns to the beginning of a parent item's modifiers/choice lists selection allowing for revisions

TS

Change Customer Type

Changes the customer type from the default to another available option

TS

Change Department

 

TS

Change Mode

Ability to manually change the mode - Commonly modes are defnied by meal time so the appropriate item is auto-generating.

TS

Change Number of Customers

 

TS

Change Order Owner

Changes the operator owner of a currently opened order

TS

Change Order Table

Changes the table of a currently opened order

TS

Change Seat Customer Type

Changes the customer type of every item of the selected seat

TS

Change/Merge Table

Change or merge the existing table with or to another.

TS

Check-In Administration

Administrative access for those utilizing self service mode

TS

Close Cash Drawer

 

TS

Close Check

 

TS

Close Order

 

TS

Closed Order Action

Access to the Closed Order Actions button. Allows for access to the following screen showing Closed Order Receipt, Reopen Orders and Void Orders.

TS

Closed Order Receipt

Reprinting receipts. Needs access to Closed Order Actions to see this.

TS

Customer Type

Set-up specific. Used for the most basic of setups, only check-in really. For you guys, works the same as "Change # of customers"

TS

Edit Floor Plan

 

TS

Exit

Exits out of the department, requiring a reload of the applicaton. Generally selected at the end of the shift or day, depending on the location.

TS

Hold

Ability to hold items, not sending them when pushing "send order"

TS

Hold Order

Store mode - ability to hold an order (keep one open with closing or canceling when creating a new one.

TS

Item Comp %

Ability to comp an item manually by a certain %

TS

Item Countdown

Allows for a countdown of items to a certain number before warning user.

TS

Item Description

 

TS

Item Discount Amount

Very complex. Ability to use a discounted amount during the Month End Close given certain criteria being met.

TS

Item Notes

 

TS

Item Price

Manually changing the price of an item at the TS

TS

Item Quantity

Manually change the quantity of an item at the TS

TS

Item Seat

Manually changing the seat of an item at the TS

TS

Item Split

 

TS

Item Tax %

Manually change the tax% of a certain item at the TS

TS

Merge Tables

Merge together multiple tables into one.

TS

Next Seat

Switch to the next seat.

TS

Open Cash Drawer

Manually open cash drawer

TS

Order Name

Commonly used to provide Dine-Out instructions via delivery or take out. Prints at the top of receipts by table name/number.

TS

Order Notes

 

TS

POS Login

 

TS

Receipt

 

TS

Receive Orders Not Pending Transfer

Given specific mode settings - ability to "take" orders from other departments, without a transfer being requested.

TS

Reopen Order

Re-opens orders that were closed on-account.  This requires access to the "Closed Order Actions" button as well.

TS

Re-Send Order

Send an order/items that have already been sent to the kitchen.

TS

Revise Order

Ability to make modifications to an existing order at the Touch Screen.

TS

Search for Customer by Swipe Card

Ability to swipe a card/scan to search a customer (via the customer's Swipe Card ID field in the Back Office)

TS

Search for Customer Manually

For touchscreen, allow user to search for customers on the touchscreen using last name, first name, apartment, and/or customer id depending on the mode''s configuration. For self-service, allow customer access to keypad to identify themselves

TS

Search Item

 

TS

Seat

Change Seats via the "button" display view

TS

See Other Users' Orders

 

TS

See Own Orders

 

TS

Select Order

 

TS

Select/Start Order

 

TS

Self-Service Account Lookup

Allow user access to search for customers in self-service using last name, first name, apartment, and/or customer id depending on the mode''s configuration. (Note: The Account Lookup button is typically only accessible by a “privileged/administrative” user and is NOT accessible by customers using the Self Service kiosk.)

TS

Send Order

Send orders to the kitchen via department/item configuration

TS

Show Other Departments

Related to transfer order. Ability to see other departments for pending orders for transfer.

TS

Show Seats

At the Start/Select Order screen, ability to show all seats on an order before entering the order

TS

Sign Out

 

TS

Split by Seat

Creates a check for all seats and applies their respective items to them.

TS

Split Order

Manually splitting orders.  Generally used when needing to use other forms of payment (depending on Close Order Configuration) or to split items across multiple customers

TS

Split Payment

Allow system to use multiple forms of payment for one customer.

TS

Start Cash Drawer Balance

 

TS

Start Order

 

TS

Transfer Order

Ability to transfer orders across Departments. From there, the order can be 'picked up' by another department and treated as if it originated in the new department.

TS

Update Item Prices

Manually update item prices via the Touch Screen

TS

Update Item UPC Barcode

Manually Add/update UPC Barcode items via the Touch Screen

TS

Void Order

Requires access to Closed Order Actions. Used for "Other form of payment" transactions. Creates a negative charge reflected on the Back Office and also on the CURRENT Drawer Balance.

 



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